Notice to Readers: This document (referred to as "this Policy") is published by LumiPin to clearly inform you about how we handle your personal data when you use LumiPin products and services. Please read the full text carefully before you start using them. If you are a minor under the age of eighteen, you must use this service with the knowledge and consent of your legal guardian.
This Policy will explain the following to you in order:
- Definition of Basic Concepts
- Scope and Purposes of Information Collection
- Use of Local Storage and Network Technologies
- Restrictions on External Disclosure of Information
- Data Protection and Retention Periods
- Your Rights to Control Your Own Information
- Special Provisions for the Protection of Minors' Information
- Policy Update Methods
- Contact Channels
I. Definition of Basic Concepts
LumiPin Services: Refers to the collection of software features provided, covering modules such as intelligent translation, voice transcription, meeting minutes, AI dialogue, and content generation.
Scope of Application: All natural persons who use LumiPin products and voluntarily provide personal information are bound by this Policy.
User Account: The unique identifier generated by the system after successful registration. The account holder bears responsibility for all operations performed under the account.
Device Information: To ensure the normal operation of the service, we may collect basic data such as device model, operating system version, and network access status.
Anonymization: The technical processing of original information so that it cannot identify a specific individual and cannot be restored.
II. Scope and Purposes of Information Collection
- Essential Information: The operation of basic functions relies on certain personal data. If you refuse to provide it, the corresponding functions may not work properly.
- Extended Authorization: Certain value-added services require additional permissions (such as photo library, location), which you may enable or disable at any time.
- Location Information: With your explicit consent, we may collect your general geographic location to optimize the service experience.
- Local Storage: Used to save your operation records, generated files, and historical conversation content.
- Microphone Permission: When using voice recognition or recording functions, your authorization is required before we can call this feature.
- Security Risk Control: To prevent fraud and ensure account security, we will collect environmental information such as device fingerprints and IP addresses.
In addition, if laws, administrative regulations, or competent authorities make formal requests, we may process relevant data in accordance with the law without obtaining your consent again.
III. Use of Local Storage and Network Technologies
We only use cookies and similar technologies to the extent necessary to achieve the service purposes. You can manage these local data through your browser or system settings.
IV. Restrictions on External Disclosure of Information
We undertake not to proactively sell or illegally share your personal information with third parties, except in the following scenarios:
- Compliance with the requirements of laws, regulations, or judicial/administrative orders;
- To deliver the service, sharing the minimum necessary data with trusted partners to fulfill their responsibilities;
- Necessary transmission between affiliated enterprises following the same data protection standards;
- In the event of a merger, reorganization, or asset transfer, we will notify you in advance and ensure that the acquiring party continues to fulfill the protection obligations under this Policy.
V. Data Protection and Retention Periods
- Adopt industry-standard encryption protocols and de-identification measures to reduce the risk of data breaches.
- Establish strict hierarchical access controls and approval processes internally, granting access only to authorized personnel.
- Information is retained only for as long as necessary to fulfill the service purposes. After that, it will be deleted or anonymized.
- When you cancel your account or the service is terminated, we will lawfully clean up or desensitize the retained data.
- In the event of a data security incident, we will notify affected users within the statutory time limit.
VI. Your Rights Regarding Your Personal Information
You have the rights to access, correct, delete, and withdraw consent regarding your personal information. The specific operation paths are as follows:
- Go to [Personal Center] to view your current account information;
- If you find any errors in your information, you may request corrections through customer service;
- When statutory conditions are met, you may request the deletion of your personal data;
- Submit a cancellation request via [Settings] → [Account Security] → [Delete Account]. After completion, we will no longer retain your information.
VII. Special Provisions for the Protection of Minors' Information
We are particularly cautious about the privacy and security of minors:
- Those under the age of 18 must have the explicit consent of their guardian before using this service;
- We only process minors' information to the extent permitted by laws and regulations or necessary to protect their rights and interests;
- If we discover that we have inadvertently collected data from minors, we will immediately initiate deletion procedures.
VIII. Policy Update Methods
This Policy may be revised due to business adjustments or regulatory changes. Updated versions will be delivered through in-app announcements, pop-up notifications, etc. If the following major changes occur, we will notify you in a prominent manner:
- Substantial changes in the purpose, method, or types of information processed;
- Transfer of the responsible entity or control rights;
- Major adjustments in the scope or model of third-party sharing or transfer;
- Significant changes in your right to control your personal information or the means to exercise it.
IX. Contact Channels
If you have any questions about this Policy or wish to exercise your rights regarding personal information, please feel free to contact us through the following methods:
Email: dadakang233@gmail.com
In-App Feedback: Submit your questions through the built-in customer service portal in LumiPin.